SHELL & RAINWEAR CAREHow should I wash my NeoShell® or eVent® hard-shells?
Machine wash on a warm permanent press cycle (105º F/40º C) using a small amount of liquid detergent or performance wash such as Granger’s® Performance Cleaner (http://grangers.co.uk/product/performance-cleaner). Rinse twice, minimize spinning to reduce creasing. Do not use soap, powder detergents or any products that contain fabric softeners, conditioners, stain removers or bleach as they will damage the membrane and void its warranty. Do not wash with heavily soiled clothing.
Line dry your garment. Once it is dry, place in a dryer set to a low setting for 20 minutes to reactivate the durable water-repellent (DWR) treatment on the outer fabric.
If unable to tumble dry, iron the dry garment on gentle setting (low, no steam) by placing a towel or cloth between the garment and the iron. This will help reactivate the DWR treatment on your garment’s exterior fabric.
When should I reproof my jacket's Durable Water Repellency (DWR) coating?
DWR garments have a topical coating that allows water to bead off. When you notice water droplets soaking in the shell exterior (ie water no longer beads or pearls), its repellency needs to be reactivated through washing and drying. When the factory applied treatment can no longer be reactivated, apply a Granger’s® water-repellent treatment available as a pump-spray or wash-in product to restore the garment’s DWR performance.
How do I reapply my products Durable Water Repellency (DWR) coating?
When heat no longer activates your DWR, you will need to apply a Granger’s® water-repellent treatment available as a pump-spray or wash-in product to restore the garment’s DWR performance. The wash-in product is the most convenient application method where you just include the product during wash. For the pump-spray application, follow these steps:
- Spray directly onto a freshly-cleaned, damp garment from roughly 10-15cm (3 - 6") away.
- Remove any excess product with a clean cloth.
- Allow to dry naturally or follow your care label’s drying instructions.
When or how often should I wash my NeoShell® or eVent® garment?
The breathability performance of your shell is attributed to the millions of open pores engineered into the fabric’s membrane. In many ways it acts like your skin letting out sweat and regulates temperatures while protecting your body from microbes and the elements. To keep it optimal it needs to be maintained.
Use your best judgment taking into consideration your exertion level, type of activity, exposure to the elements etc. in determining when it is time to wash. Do wash your garment as often as you need to remove such impurities as dirt, campfire smoke and cooking odors, body oils and sweat. Additionally, washing and drying your garment helps restore the durable water repellent (DWR) that is important to the performance of your shell. As a guide we recommend:
GOOSE DOWN CARE
How should I wash my Down insulated gear?
Periodic cleaning of your down jacket is essential to maintaining maximum loft and ensuring the long life of the product. Though it is possible to wash your own down product, we recommend that you have your jacket professionally cleaned by a service that specializes in cleaning down.
If you elect to wash your jacket yourself it is important to use a front-loading machine or a machine that does not have a center agitator. Do not use a laundry machine with a center agitator as this can damage your garment and void warranty.
Machine cold on gentle press cycle (85º F/30º C) using a small amount of liquid detergent or performance down wash such as Granger’s® Down Cleaner. Rinse twice, minimize spinning to reduce creasing. Do not use soap, powder detergents or any products that contain fabric softeners, conditioners, stain removers or bleach.
Machine dry it on no to low heat with 2-3 clean tennis balls or dryer balls added to the dryer to restore loft. Do not iron.
Why isn't my Down jacket fluffy?
If you have just had your jacket washed by sure that the re-lofted it in the dryer with tennis balls or dryer balls. You can also manually shake the jacket. If you haven't washed your jacket, this could be a good time for a cleaning as the Down fill inside may have absorbed body oils, sweat and dirt.